The clock won’t connect to Wi-Fi

Try the following:

1. Make sure your phone is on home Wi-Fi, not mobile data (5G/LTE).

- Mobile data cannot be used for setup.

2. The Go & Glow Friend uses 2.4GHz Wi-Fi.

- Most home routers provide this automatically - you usually don’t need to change anything.

3. If your Wi-Fi shows two options:

- Example: HomeWiFi and HomeWiFi-5G

- Choose the one without “5G.”

4. Move closer to your router for initial setup.

5. Restart pairing mode:

- Press the power button twice (Wi-Fi icon flashes)

- Double-click the center button

- Clock says: “WiFi Mode”

If your clock has never connected before:

Retry setup.

If your clock was previously connected and stopped responding:

Remove it from the SmartLife app:

SmartLife → Devices → Swipe Left → Remove Device

Then reconnect using pairing mode.